iZero Terms and Conditions

for Candidates

  1. These terms

What these terms cover. These are the terms and conditions on which we supply to Candidates the use of iZero platform/digital content (whether as a guest or registered user), associated websites and platforms and the terms on which we provide our services and access to any features. Use of our website and other platforms includes accessing, browsing, or registering to use our site.

Please read these terms carefully. These terms tell you who we are, how we will provide Services to you, how you and we may change or end the contract, what to do if there is a problem and other important information.

We may change these terms so please check from time to time to take note of any changes.

By using our website or services you are deemed to agree to these terms. If you do not agree to any part of these terms you must not use our platforms or services.

  1. Information about us and how to contact us

Who we are. This website and associated services are provided by iZero Technologies Ltd, a company registered in England and Wales with company number 12581945 (“iZero” “we” “us”).

How to contact us. You can contact us by email address at info@izero.work

How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.

"Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails.


iZero is an online platform (“Services”) to enable those seeking Temporary Staffing for their projects (“Employer”) and for individuals or freelancers seeking temporary work (“staff”) to connect with one another. Our Services are accessible through our website www.izero.work, associated websites and device applications (“Platforms”).

iZero has no responsibility for the terms of engagement made between employers and workers, or any actions or failures of employers or workers. We have no control over workers and employers who use our Platforms and we give no guarantee of the suitability, reliability or performance of any party.


Access to our Platforms is granted free of charge and on a temporary basis. We may charge for access to certain services.

We do not guarantee that our Platforms or any part of them will always be available or be uninterrupted. We may suspend or change any part of our Platforms without notice and we will not be liable if our Platforms or any part of them are unavailable.

You are responsible for arranging your own access to our Platforms and any service provider charges that may be incurred.

  1. Our contract with you

How you will accept our services. Acceptance of the contract will take place when we email you notifying you as such, at which point a contract will come into existence between you and us.

If we cannot accept you. If we are unable to accept you we will inform you of this in writing. This might be because of unexpected limits on our resources which we could not reasonably plan for.




Our Platforms display information primarily uploaded by our users, including information about themselves, projects and reviews. Whilst we insist that information is accurate, we are not able to guarantee that our Platforms, or any content on them uploaded by us or our users, will be free from errors or omissions. We do not vet all information uploaded to our Platforms by users.

Where our Platforms contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.


If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms.

It is important to keep your account information secure. You will be responsible for any activity that takes place under your account, whether authorised or unauthorised.


The definitions in this clause apply in this agreement.

Intellectual Property Rights means patents, rights to Inventions, copyright and related rights, trade marks, trade names and domain names, rights in get-up, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to preserve the confidentiality of information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all applications (or rights to apply) for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which may now or in the future subsist in any part of the world.

Inventions: inventions, ideas and improvements, whether or not patentable, and whether or not recorded in any medium.


We are the owner or the licensee of all intellectual property rights in our Platforms, and in the materials published on it or supplied to you. This includes any software, audio, text, photographs, graphics, videos and any trademarks or brand rights and any other works which are protected by laws and treaties around the world. All of our intellectual property rights are reserved.

Any materials we supply or provide you are for your personal use and should not be distributed or copied without our prior written permission. You must not use any part of the content or materials on our Platforms for any purposes without obtaining a licence to do so from us or our licensors (as applicable).

If you print off, copy or download any part of our Platforms in breach of these terms, your right to use our Platforms will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Limitations on use of IPR. The candidate accepts that:

      • It is only permitted to use the Intellectual Property for the purposes of and during the term of this Contract and only as authorised by the Principal in writing.

      • Save as provided in this clause it shall have no right to use or to allow others to use the Intellectual Property or any part of it. It shall not seek to register any Intellectual Property on behalf of IZero without iZero express consent.

      • It shall not use any trade marks, trade names or get-up which resemble the Intellectual Property and which would therefore be likely to confuse or mislead the public or any section of the public.

      • It shall not remove, alter or otherwise tamper with any trade marks, trade names, logos, numbers or other means of identification on the items or the packaging therefor which come into the Candidates possession, custody or control, and shall not place any trademark or trade name of its own on the items or any packaging or other materials used in connection therewith.

      • It shall not do or omit to do, or authorise any third party to do or to omit to do, anything which could invalidate or be inconsistent with the iZero ownership of or the validity and enforceability of the Product Intellectual Property.

    • Notification. The Candidate shall notify iZero of:

      • Any actual, threatened or suspected infringement in the Territory of any Product Intellectual Property of which the Agent becomes aware.

      • Any claim by any third party of which it becomes aware that the import or sale of the Products into or in the Territory infringes any rights of any other person.

    • Assistance re IPR. The Candidate shall, on a full indemnity basis (but not otherwise), take all such steps during the term of this Contract as iZero may reasonably require to assist in maintaining the Intellectual Property as valid and effective, or to take or defend any court or other dispute proceedings concerning intellectual property matters.

You may link to our Platforms but only in a way that is fair and legal and does not damage our reputation or take unfair advantage of it.



By uploading any content, including photographs, videos, logos, trade marks, designs, name and likeness to iZero’s Platforms you grant to us a non-exclusive, irrevocable, worldwide, royalty-free, transferable licence to display, copy, edit, store, distribute and otherwise exploit such content for the purpose of making our Services available and promoting us, our Platforms and our Services.

You warrant that you have the necessary consents and permissions to upload any such content through your account to our Platforms and shall indemnify us against any breach of any law, regulation or third party rights.



You must not misuse Platforms by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Platforms, the server on which our website is stored or any server, computer or database connected to our Platforms. You must not attack our Platforms via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Platforms will cease immediately.

It is important that you protect your device from viruses and malware. We will not accept responsibility for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material on or downloaded from our Platforms, or on any websites linked to it.

  1. Your rights to make changes

If you wish to make a change to the Services please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If we cannot make the change or the consequences of making the change are unacceptable to you, you may want to end the contract (seeYour rights to end the contract).

  1. Our rights to make changes

    1. Minor changes to the Services. We may change the Service:

      1. to reflect changes in relevant laws and regulatory requirements; and

      2. to implement minor technical adjustments and improvements, for example to address a security threat.

    2. More significant changes to the Services. In addition, we may make changes to the services but if we do so we will notify you and you may then contact us to end the contract before the changes take effect

    1. We are not responsible for delays outside our control. If our Services are delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract

    1. Reasons we may suspend the supply of products to you. We may have to suspend the service to:

      1. deal with technical problems or make minor technical changes;

      2. update the product to reflect changes in relevant laws and regulatory requirements;

      3. make changes to the product as requested by you or notified by us to you.

    2. Your rights if we suspend the supply of products. We will contact you in advance to tell you we will be suspending the service unless the problem is urgent or an emergency.

  1. Your rights to end the contract

    1. You can always end your contract with us.

  2. How we may use your personal information

    1. How we may use your personal information. We will only use your personal information as set out in our privacy policy.

  3. Other important terms

    1. We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract OR We will contact you to let you know if we plan to do this. If you are unhappy with the transfer you may contact us to end the contract within 30 days of us telling you about it and we will refund you any payments you have made in advance for products not provided.

    2. If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

    3. Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.




What's in these terms?

This acceptable use policy sets out the content standards that apply when you upload content to our site, make contact with other users on our site, link to our site, or interact with our site in any other way.

Who we are and how to contact us

This site is operated by iZero ("We"). We are registered in England and Wales under company number 12581945 and have our registered office at Suite 1, The Malt House, Water Street, Stafford, Staffordshire, ST16 2AG. Our main trading address is Suite 1, The Malt House, Water Street, Stafford, Staffordshire, ST16 2AG. We are a limited company.

To contact us, please email info@izero.work or telephone 02039 971220.

By using our site you accept these terms

By using our site, you confirm that you accept the terms of this policy and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

Our Terms of website use also apply to your use of our site.

We may make changes to the terms of this policy

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 15th February 2022.

Prohibited uses

You may use our site only for lawful purposes. You may not use our site:

  • In any way that breaches any applicable local, national or international law or regulation.

  • In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

  • For the purpose of harming or attempting to harm minors in any way.

  • To bully, insult, intimidate or humiliate any person.

  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.

  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our site

  • Not to access without authority, interfere with, damage or disrupt:

  • any part of our site;

  • any equipment or network on which our site is stored;

  • any software used in the provision of our site; or

  • any equipment or network or software owned or used by any third party.

Interactive services

We may from time to time provide interactive services on our site, including, without limitation:

  • Video-sharing facilities.

  • Chat rooms.

  • Bulletin boards.

Interactive services.

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content standards

These content standards apply to any and all material which you contribute to our site (Contribution), and to any interactive services associated with it.

The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.

iZero will determine, in its discretion, whether a Contribution breaches the Content Standards.

A Contribution must:

  • Be accurate (where it states facts).

  • Be genuinely held (where it states opinions).

  • Comply with the law applicable in England and Wales and in any country from which it is posted.

A Contribution must not:

  • Be defamatory of any person.

  • Be obscene, offensive, hateful or inflammatory.

  • Bully, insult, intimidate or humiliate.

  • Promote sexually explicit material.

  • Include child sexual abuse material.

  • Promote violence.

  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.

  • Infringe any copyright, database right or trademark of any other person.

  • Be likely to deceive any person.

  • Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.

  • Promote any illegal content or activity.

  • Be in contempt of court.

  • Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.

  • Be likely to harass, upset, embarrass, alarm or annoy any other person.

  • Impersonate any person or misrepresent your identity or affiliation with any person.

  • Give the impression that the Contribution emanates from [NAME OF COMPANY], if this is not the case.

  • Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.

  • Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.

  • Contain any advertising or promote any services or web links to other sites.

Breach of this policy

When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our site.

  • Immediate, temporary or permanent removal of any Contribution uploaded by you to our site.

  • Issue of a warning to you.

  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.

  • Further legal action against you.

  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

How this contract can be transferred

We can transfer our rights and obligations under these terms to any third party, provided this does not adversely affect your rights under these terms.

Which countries' laws apply to any disputes?

If you are a consumer, please note that the terms of this policy, its subject matter and its formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, the terms of this policy, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.




iZero will collect payment from the employers on each worker's behalf. Payment will be made to the worker 30-37 days from the last day of the Project into each worker's nominated bank account.

Payments are made weekly every Friday, and are paid 1 month backdated, e.g. your first payment will be made to you approx. 1 month after you have worked your first shift.

We reserve the right to deduct any sums owed by a worker to iZero or a employer from any payments due to a worker should a worker cancel their shift and incur additional costs for iZero/employer as a result of their cancellation or due to lateness or leaving a shift early or if we have overpaid previously. This will appear under the deductions column on a payslip and appear as a new line on an invoice.

Workers are not permitted to take payment from employers directly and must direct any payment for their services to iZero for processing.

How payments work:

  1. Every Monday at 6am, iZero will produce the worker invoices/payslips from works completed the previous week.

  2. All worker invoices/payslips generated on the Monday will be scheduled for payment 25 days from the invoice date.

  3. On the scheduled payment date, iZero will submit your payment to our payment provider Telleroo.

  4. Telleroo pays the payments directly into the nominated bank account within 7 days.

Payslips are available via iZero (https://izero.work/financials).

Payslips and holiday pay for work completed on or before the 7th March 2022 will be available via our previous payroll provider Brightpay.

Holiday Pay

Because iZero employees work irregular hours that are inconsistent the holiday terms follow a 12.07% fee on every hour worked.

E.g If an employee works 10 hours, on a rate of £10 per hour * 12.07%. They will be entitled to £12.07 holiday pay.

As part of Government regulation, when claiming holiday pay employees must book the equivalent number of days off from working.

iZero allows employees to withdraw holiday pay in multiples of 8 hours, which constitutes 1 day. Alternatively employees can withdraw the total amount owed.